1. Home
  2. FAQ
Help Center

Tbajje FAQ – Answers to all your questions

From registration to payouts, bonuses to gaming security – find detailed answers to everything, all in one place.

Popular:   Bonus Payment Password VIP
50+ Frequently Asked Questions
|
Fully in Bengali
|
Regularly updated
|
24/7 Live Support

Most frequently asked questions

These are the questions tbajje members ask most

1
How do I register on tbajje?
Registration
2
What payment methods are supported?
Payment
3
How do I get the welcome bonus?
Bonus
4
What should I do if I forget my password?
Account
5
How long does a withdrawal take?
Withdrawal
6
How do I join the VIP program?
VIP
Contents
💬
Can't find an answer?
Our support team is always ready
Get Help
All questions
Registration
Log In
Payment
Bonus
Games
VIP
Responsible
No results found
Try a different keyword

Registration & Account

Registering on tbajje is quick and easy. First, on the registration page go to the page and complete the form in three steps – personal details (name, date of birth), contact information (mobile, email), and account details (username, password). Verify the OTP sent to your mobile and your registration is complete. The whole process takes just 3 minutes.
Was this helpful?

Registration requires your full name, date of birth, active mobile number, email address, a unique username, and a strong password. Providing accurate information at the time of registration is mandatory — incorrect details can hold up your payouts later.
Was this helpful?

No. Under tbajje's rules, each person may hold only one account. If multiple accounts are found, all of them will be closed and any funds may be forfeited. Please play fair with a single account.
Was this helpful?

tbajje is strictly for users aged 18 and above. Your date of birth is verified at registration. For larger withdrawals, you may be required to verify your age with a NID or passport.
Was this helpful?

After logging in, go to Profile Settings to update your mobile number, email, or password. To change your name or date of birth, contact customer support and provide your NID.
Was this helpful?

Login & Security

on the login page Click the "Forgot password?" link, enter your registered mobile number or email, and you'll receive a reset link within seconds. Click the link, set a new password, and you're good to go!
Was this helpful?

Multiple incorrect password attempts will automatically lock your account for 30 minutes. Wait 30 minutes and try again, or use the password recovery option. For a faster resolution, reach out to us via Live Chat.
Was this helpful?

2FA is an extra layer of security. In addition to your password, a one-time OTP is sent to your mobile. Even if someone knows your password, they won't be able to access your account with 2FA enabled. Turn it on in your profile settings.
Was this helpful?

Change your password immediately and notify our customer support team. Our security team will review and secure your account without delay.
Was this helpful?

Deposits & Withdrawals

tbajje supports all major payment methods in Bangladesh: bKash, Nagad, Rocket, Upay, and bank transfer. Cryptocurrency is also supported. All transactions are secure and fast.
Was this helpful?

Withdrawals to bKash, Nagad, and Rocket typically arrive within 15 minutes to 1 hour. Bank transfers may take 1–3 business days. Identity verification may be required for large first-time withdrawals.
Was this helpful?

The minimum deposit at tbajje is ৳200, and the minimum withdrawal limit is ৳500. There are no hidden charges — every taka you deposit goes directly into your account.
Was this helpful?

If your withdrawal is stuck, first check whether KYC verification is complete on your account. Then confirm that any bonus wagering requirements have been met. If everything looks good, contact customer support – we'll resolve it promptly.
Was this helpful?

Bonuses & Promotions

Claim 50 free spins as soon as your registration is complete. Make your first deposit and receive a 100% match bonus of up to ৳10,000. The bonus is credited to your account automatically.
Was this helpful?

Wagering requirements mean you need to place a certain amount in bets before withdrawing a bonus. For example, a 10x wagering requirement on a ৳1,000 bonus means you must wager ৳10,000 before withdrawing. Requirements vary by offer – check the offer page for full details.
Was this helpful?

Share your referral link or code with a friend. Once they register using that code and make their first deposit, you'll receive a ৳500 referral bonus. There's no limit to how many people you can refer.
Was this helpful?

Games & Betting

tbajje offers thousands of games – slots, Live Casino, blackjack, roulette, baccarat, poker, crash games, dice, and much more. Play against real dealers in our live dealer games.
Was this helpful?

Bet on 30+ sports including cricket, football, tennis, badminton, kabaddi, and hockey. Live matches feature real-time odds updates, and all Bangladesh cricket matches are covered.
Was this helpful?

Yes. All games on tbajje are audited by independent third parties and use a Random Number Generator (RNG). Every outcome is completely random and unbiased. We are committed to fair play.
Was this helpful?

VIP Program

No separate sign-up is needed to join the VIP program. You start earning VIP points the moment you register on tbajje. Earn points on every bet and progress through five tiers, from Bronze all the way up to Diamond.
Was this helpful?

VIP members enjoy: a dedicated account manager, priority withdrawals, exclusive bonuses, birthday gifts, invitation-only events, and priority customer support. The higher your tier, the greater the rewards.
Was this helpful?

Responsible Gaming

Go to Profile → Responsible Gaming → Deposit Limit. Set a daily, weekly, or monthly limit. Reductions take effect immediately; increases require a 72-hour waiting period.
Was this helpful?

Self-exclusion lets you take a break from gaming for anywhere between 6 months and permanently. No promotional messages will be sent during this period. To learn more, Responsible Gaming page See it.
Was this helpful?

Tech & Support

Yes, tbajje runs smoothly on all Android and iOS devices. No app download needed — enjoy the full experience right in your mobile browser. Chrome, Safari, and Firefox are all supported.
Was this helpful?

Get instant help via 24/7 Live Chat, or reach us by email at support@tbajje.ws. Bengali-language support is always available, with typical Live Chat response times under 3 minutes.
Was this helpful?

Start by refreshing your browser and checking your internet connection. Then clear your browser cache and cookies. If the issue persists, let us know via Live Chat and we'll sort it out promptly.
Was this helpful?

Why use the tbajje FAQ page?

Fast answers, clear information, and always up to date

Fully in Bengali
All FAQs are written in plain, easy-to-understand English, avoiding technical jargon so anyone can follow along.
Instant search
Start typing in the search box at the top of the page and relevant questions will filter in real time – no need to scroll through the entire page to find your answer.
Regularly updated
Our FAQ is updated alongside every new tbajje feature and change — no outdated or incorrect information, always accurate and up to date.
Category Filters
Click on any category — Registration, Payment, Bonuses, VIP — to filter questions by topic. It saves time and cuts through the clutter.
Response system
Each answer includes a "Was this helpful?" button. Share your feedback to help us improve the FAQ.
Connect to Live Support
If you can't find your answer in the FAQ, you can jump straight to Live Chat — average response time is 3 minutes. Feel free to chat in Bengali.

About the tbajje FAQ

Questions are a natural part of using any online platform. tbajje's FAQ (FAQ) page is designed so you can find answers to any question on your own — without having to contact customer support. Every answer is written in plain language, with full detail.

Tbajje FAQThe most frequently asked questions are regularly updated. Whether you're a new member looking for help with registration and your first deposit, or an experienced player wanting to know about VIP benefits and advanced betting strategies — you'll find it all here.

We want you to find answers to any question, at any time, on your own. Our FAQ is tbajje's knowledge base – for everyone, always.

– tbajje Customer Support Team

It's common for new members to feel lost after signing up, unsure of where to find things. FAQoffers step-by-step guidance on everything you need to get started — how to make your first deposit, where to claim bonuses, and how to begin Sports Betting.

Payment-related FAQ This is especially important. Many users ask how to deposit via bKash, how long withdrawals take, and whether any fees apply. You'll find answers to all of these in the Payment section.

Security FAQ Reading this will help you understand how tbajje keeps your account and funds secure. Learn about two-factor authentication, how SSL encryption works, and how to protect yourself from phishing.

If FAQIf you can't find the answer you're looking for, don't worry. tbajje's 24/7 live chat support is always ready to help. Chat in Bengali, get answers in Bengali – with an average response time of just 3 minutes.

Tip: Type a keyword into the search box at the top of the page – for example, "how to get a bonus" or "forgot my password" – and relevant questions will appear instantly.

Still have questions? Contact us directly

Our support team is always here for you

Live Chat
Contact us via Live Chat for instant support. You can chat in Bengali.
Average response time: 3 minutes
Email Support
Email us for detailed enquiries. We'll get back to you within 24 hours.
support@tbajje.ws
Service hours
Live Chat support is available around the clock, every day — including holidays.
Active 24/7
FAQ updates
Send us your question — we'll add it to the FAQ so everyone can benefit.
Regularly updated
🎮

Got your answer? Start playing now!

Register on tbajje for free and claim your 100% welcome bonus. All your questions, answered.

Register Now Already have an account? Sign in
Safe  ·  Bonus  ·  18+ only
বাংলা